Question 1

AI voice technology has become remarkably natural. We configure the voice, tone, pacing, and conversational style to fit your business. You can also decide how you'd like the AI to introduce itself.

Accepted Answer

AI voice technology has become remarkably natural. We configure the voice, tone, pacing, and conversational style to fit your business. You can also decide how you'd like the AI to introduce itself.

Question 2

Yes. We build a knowledge base using information about your business, including your services, policies, frequently asked questions, service areas, hours, pricing guidelines, and other information you want the AI to know.

Accepted Answer

Yes. We build a knowledge base using information about your business, including your services, policies, frequently asked questions, service areas, hours, pricing guidelines, and other information you want the AI to know.

Question 3

Yes. We can create rules for when a call should be transferred, escalated, or sent to someone on your team for personal follow-up.

Accepted Answer

Yes. We can create rules for when a call should be transferred, escalated, or sent to someone on your team for personal follow-up.

Question 4

Yes. AI Front Office can connect to your calendar, check real-time availability, schedule appointments, and trigger confirmations and reminders.

Accepted Answer

Yes. AI Front Office can connect to your calendar, check real-time availability, schedule appointments, and trigger confirmations and reminders.

Question 5

In most cases, yes. During implementation we'll determine the best way to connect AI Front Office with your existing phone setup.

Accepted Answer

In most cases, yes. During implementation we'll determine the best way to connect AI Front Office with your existing phone setup.

Question 6

We tell it what to do. Depending on the situation, it can collect the customer's information, transfer the conversation, notify your staff, or let the customer know someone will personally follow up.

Accepted Answer

We tell it what to do. Depending on the situation, it can collect the customer's information, transfer the conversation, notify your staff, or let the customer know someone will personally follow up.

Question 7

Our goal is to build, test, and launch your AI Front Office within approximately 30 days. Timing depends on the complexity of your business and how quickly we receive the information needed to configure and train the system.

Accepted Answer

Our goal is to build, test, and launch your AI Front Office within approximately 30 days. Timing depends on the complexity of your business and how quickly we receive the information needed to configure and train the system.

Question 8

Absolutely. Your business changes, and your AI Front Office can change with it. We can update services, FAQs, policies, scripts, qualification rules, calendars, routing, and other parts of the system as needed.

Accepted Answer

Absolutely. Your business changes, and your AI Front Office can change with it. We can update services, FAQs, policies, scripts, qualification rules, calendars, routing, and other parts of the system as needed.

Question 9

Your monthly service includes the AI Front Office system, ongoing support, system management, and continued optimization. If your business has unusually high usage or requires significant additional services, we'll discuss that with you in advance.

Accepted Answer

Your monthly service includes the AI Front Office system, ongoing support, system management, and continued optimization. If your business has unusually high usage or requires significant additional services, we'll discuss that with you in advance.

Question 10

No. We want you to stay because AI Front Office is creating value for your business — not because you're locked into an agreement.

Accepted Answer

No. We want you to stay because AI Front Office is creating value for your business — not because you're locked into an agreement.

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